Choose who Emma books, and how
These settings only narrow what your Jane online booking already allows. Each change saves straight away, and Emma uses it within a minute.
When a patient on a first visit doesn’t ask for anyone by name, Emma offers times with these practitioners first. Only practitioners taking first visits count.
Only services you’ve set to show in Jane online booking appear here.
On a repeat visit, patients are offered their own practitioner first. Others only if they ask, or there’s nothing that suits.
Emma won’t book a visit starting sooner than this.
How far ahead Emma looks for times.
Inside this window Emma won’t move or cancel. She passes the patient to your front desk with your policy line.
Patients under this age go to your front desk.
Where Emma may book. She still answers questions on every channel.