rebookly
ABC Wellness All locations
In your dashboard: refreshed from Jane nightly
Last 90 days · all locations

Where new patients come from, and what Rebookly adds

New patients384Up 1% on the previous 90 days
Cost per new patient, ads$66Google Ads and Meta ads combined
Six-month value per new patient$568Collected in Jane
Return on ad spend8.8xSix-month revenue over spend

New patients by channel

From first message to first visit in Jane, and what each patient spent in the six months after
Revenue from Jane, not clicks
ChannelFirst visitsLeadsBecame patientsAd spendCost per new patient6-month valueReturn
Google Ads 133 38634% $9,065$68 $6219.1x
Referrals 82 —— —— $700—
Meta ads 47 26618% $2,887$61 $4787.8x
Website chat with Emma 41 9145% —— $556—
Instagram and Facebook messages 16 3743% —— $444—
Walk-in and other 65 —— —— $399—

How each channel converts

From the first conversation, lead or text to a visit and payment in Jane. Each patient counts in the channel that last brought them in.
Recovered patientsReplied includes replies on the day of the text
340 texted
74 replied
54 booked in Jane
47 came in
$8,954 collected in Jane
Website chat
150 conversations
91 became leads
47 booked in Jane
41 came in
$21,593 collected in Jane
Paid leadsGoogle 386 · Meta 266
652 leads
310 replied
207 booked in Jane
180 came in
$102,755 collected in Jane
Social DMsFacebook 29 · Instagram 44
73 conversations
37 became leads
19 booked in Jane
16 came in
$6,593 collected in Jane
Show as a table
How each channel converts
ChannelStartedReplied or became a leadBooked in JaneCame inCollected in Jane
Recovered patients340745447$8,954
Website chat150914741$21,593
Paid leads652310207180$102,755
Social DMs73371916$6,593
Rebookly impact · re-engagement

Lapsed patients Emma brought back, checked against Jane

In your dashboard: verified in Jane
Texted340lapsed 3 to 12 months
Replied7422% of those texted, including replies on the day of the text
Rebooked in Jane5415.9% of those texted
Came in475 more booked ahead
Collected$8,954invoiced and paid in Jane
Rebooked within 90 days
Texted by Rebookly15.9%
Show as a table
Rebooked within the window
GroupRebooked
Texted by Rebookly15.9%
How we count. A patient counts once a visit appears in Jane on or after the day of Emma’s most recent text to them, whether they replied, clicked or just phoned the clinic.

Since July 2025, month by month

By the month of each patient’s first automated text: the start is inferred from that text. Money counts from it forward, and nothing is projected.
In your dashboard: verified in Jane
MonthInvitedRebookedCame backTreatment valueCollected
July 202511016 13$3,221$2,720
August 20259616 13$2,922$2,368
September 20258513 11$2,752$2,280
October 202510117 14$3,462$2,959
November 20258513 11$2,531$2,088
December 20259514 11$2,727$2,348
January 202610817 15$3,657$2,933
February 20269616 13$3,038$2,667
March 20268914 11$2,583$2,264
April 20269914 11$2,437$2,028
May 20269414 12$2,683$2,248
June 20268913 12$3,103$2,515
July 202611419 15$3,817$3,332
August 20268711 9$2,148$1,840
September 2026927 5$762$650
All months1,440214 176$41,843$35,240

Emma after hours

22 visits from 150 conversations Emma handled while the clinic was closed, worth $2,310
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Conversations outside opening hours, by day
Show as a table
Conversations outside opening hours, by day
DayConversations
Mon18
Tue17
Wed18
Thu17
Fri21
Sat28
Sun31

Speed to first reply

34 sec median time from a new lead's first message to a reply
Answered within 5 minutes98%

Against similar clinics

30 multi-practitioner clinics on Rebookly, anonymised
Middle half of clinicsYou
Rebook rate 72% · median 66%
Back for visit 2 65% · median 58%
No-show rate 2.4% · median 3.4%
Revenue per visit $105 · median $104
Show as a table
Against similar clinics
MeasureYouMedianMiddle half
Rebook rate72%66%61% to 71%
Back for visit 265%58%51% to 66%
No-show rate2.4%3.4%2.2% to 4.6%
Revenue per visit$105$104$90 to $118