rebookly
ABC Wellness All locations
In your dashboard: refreshed from Jane nightly
Week of 21 to 27 September

A strong week: visits are up 10% on last year.

Rebookly impact · last 90 days

In your dashboard: verified in Jane
$11,046 in treatment from patients Emma brought back
$8,954 collected so far19 more visits booked9 came in last week
74 of , including replies on the day of the text
Since their last visit 7.2 monthson average, for the patients who rebooked
$228 in treatment, on average

Since July 2025: 1,440 patients invited, 176 came back, $41,843 in treatment. The start is inferred from each patient’s first automated text.

How we count. Treatment value is the full invoice, including any part insurance pays; collected is what has been paid so far. Everything counts from each patient’s most recent text forward, and nothing is projected. The line since the start counts from each patient’s first text instead.

Show the breakdowns as tables
Every patient texted, by what happened
What happenedPatients
Replied and booked within a week24
Booked within a week, without a reply10
Booked within 60 days16
Booked after 60 daysfewer than 5
Not booked yet, still within 60 days115
Not booked within 60 days157
Not matched to a patient in Jane14
Time since the last visit, for the patients who rebooked
Since their last visitPatients
Under 3 monthsfewer than 5
3 to 6 months20
6 to 9 months16
9 to 12 months10
Over 12 monthsfewer than 5
No earlier visitfewer than 5
Visits since the text, for the patients who came back
VisitsPatients
1 visit13
2 visits15
3 to 5 visits14
6 or more visits5
Visits
434
10%vs same week last year
Revenue collected
$45,801
13%vs last year
New patients
34
5vs weekly average
Booked ahead, 30 days
$129k
7%1,239 visits on the books
Rebook rate
74%
0 ptsleft with a next visit booked

Visits per week

Patients who arrived, all locations, last 26 weeks
28032036040044043439630 Mar27 Apr25 May22 Jun20 Jul17 Aug14 Sep
28032036040044043439630 Mar29 Jun21 Sep
Show as a table
Visits per week, this year and last year
WeekThis yearLast year
Week of 30 March357389
Week of 6 April404386
Week of 13 April404342
Week of 20 April418401
Week of 27 April413338
Week of 4 May409403
Week of 11 May405399
Week of 18 May363349
Week of 25 May413380
Week of 1 June398391
Week of 8 June390365
Week of 15 June404375
Week of 22 June378370
Week of 29 June342313
Week of 6 July392369
Week of 13 July384354
Week of 20 July379359
Week of 27 July385358
Week of 3 August338306
Week of 10 August383349
Week of 17 August380356
Week of 24 August383375
Week of 31 August399340
Week of 7 September359390
Week of 14 September428350
Week of 21 September434396

Emma this week

These run automatically. The front desk doesn't need to do anything.
Invited 32 lapsed patients back5 have rebooked so far · 23 more are due next week
Automatic
Followed up with 34 new patients after their first visit22 have booked visit 2
Automatic
Answered 152 messages, 41 of them after hours14 turned into bookings
Automatic
Thursday afternoon has 15 open slotsMostly Hana and Wren, 1 to 4 pm
Worth knowing

Keeping patients

Retention
65%of new patients come back for a second visit
Show as a table
Share of new patients reaching each visit
VisitShare of new patients
Visit 1100%
Visit 265%
Visit 353%
Visit 538%
Rebook rate72% · goal 75%

Missed visits

Last 30 days
$9,166in visits that didn't happen
Late cancellations48 · $5,000
No-shows40 · $4,166
Refilled by Emma18 · $1,875
Show as a table
Missed visits, last 30 days
KindVisitsValue
Late cancellations48$5,000
No-shows40$4,166
Refilled by Emma18$1,875
LocationVisits, 30 daysRevenueRebookBooked time
Downtown750 $77,13779% 85%
Northside449 $53,53475% 80%
Lakeview448 $41,85971% 78%

Team this week

Open team
Esme StonebridgeChiropractor · Downtown65 visits 89% rebook
Owen LarchmontChiropractor · Lakeview53 visits 78% rebook
Harper LindenPhysiotherapist · Downtown49 visits 76% rebook
Kiran AshgrovePhysiotherapist · Northside43 visits 75% rebook
Theo WildwoodMassage therapist · Downtown39 visits 74% rebook